Privacy Policy

This Policy page explains how this website and related services are used, the rules for users, and how data is handled in accordance with applicable Indian data protection law (including the Digital Personal Data Protection Act, 2023).​
By accessing or using the services, users agree to the terms described in this Policy.

Use of Services

• Users must provide accurate and complete information when creating or managing accounts through the website.​

• Users are responsible for maintaining the confidentiality of their login details and for all activities performed under their account.​

• Users agree not to use the services for any unlawful activities, attempts to gain unauthorised access, abuse of resources, or actions that may harm the website, servers, or other users.​

Account Management

• Each user account is personal and must not be shared with others, except where explicitly permitted by the service provider.​

• The provider may suspend, restrict, or terminate accounts if there is suspected misuse, security risk, violation of this Policy, or non‑payment for paid services.​

• On request, and subject to verification, accounts can be modified or closed; closing an account may impact access to hosting, billing, and support services linked to that account.​

Data Collection and Use

• The website may collect personal data such as name, email, phone number, address, IP address, and usage information when users register, log in, request support, or purchase services.​

• This data is used to create and manage accounts, provision hosting or related services, communicate about service status or billing, improve security, and comply with legal and regulatory requirements.​

• Where required by law, consent will be obtained for specific processing (such as marketing communications), and users may withdraw such consent at any time using the provided options.​

Cookies and Tracking

• The website may use cookies and similar technologies to maintain sessions, remember preferences, and analyse how the service is used for performance and security purposes.​

• Users can manage cookie settings through their browser; however, disabling certain cookies may affect the proper functioning of login and account management features.​

Data Sharing and Third Parties

• Personal data may be shared with trusted third‑party providers (such as payment gateways, email service providers, and infrastructure/hosting partners) only as needed to deliver the services.​

• These third parties are required to handle personal data with appropriate security and confidentiality and only for the purposes for which it was shared.​

• Personal data may also be disclosed if required by law, regulation, court order, or competent authority, or to protect rights, property, or safety of the service provider or users.​

Data Security and Retention

• Reasonable technical and organisational measures are implemented to protect personal data against unauthorised access, alteration, disclosure, or destruction, including access controls, logging, and encryption where appropriate.​

• Data is retained only for as long as necessary for account management, service delivery, legal, accounting, or reporting purposes, after which it is securely deleted or anonymised in line with applicable laws.​

User Rights

• Subject to applicable law, users may have rights to access, correct, update, or delete their personal data, and to request information about how their data is processed.​

• Requests to exercise these rights can be submitted through the contact details provided below, and may require identity verification for security reasons.​

Service Changes, Suspension, and Termination

• The provider may modify, update, or discontinue features of the account management or hosting services from time to time, with reasonable notice where practicable.​

• In cases of fraud, abuse, security incidents, or serious policy violations, services may be suspended or terminated immediately without prior notice, subject to applicable law and any separate service agreement.​

Policy Updates

• This Policy may be updated periodically to reflect changes in services, technology, or legal requirements, and the latest version will always be available on the website with an updated “Last Updated” date.​

• Continued use of the services after an update will be treated as acceptance of the revised Policy, so users are encouraged to review it regularly.​

Contact Information

• For questions about this Policy, account issues, or data protection requests, users can contact the designated support team using the email address, phone number, or support form provided on the website’s Contact page.​

• If local law provides for escalation to a data protection authority or similar regulator, users may also have the right to lodge a complaint with that authority.